At DataParrots, safeguarding your privacy and ensuring the security of your personal information is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect data when you use our Software as a Service (SaaS) product, available to customers worldwide, including those in European countries subject to the General Data Protection Regulation (GDPR).
1. Information We Collect:
Personal Information: When you sign up for DataParrots, we may collect personal information such as your name, email address, billing information, and any other information you provide to us.
Usage Data: We collect information on how you interact with our platform, including your queries, actions, and preferences. This may include information about the features you use, the frequency and duration of your sessions, and any errors encountered during your usage.
Device Information: We may collect information about the device and browser you use to access DataParrots, including your IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information:
Legal Basis: We process your personal information based on lawful bases permitted under GDPR, including obtaining explicit consent, fulfilling contractual obligations, complying with legal obligations, protecting vital interests, performing tasks in the public interest, or pursuing legitimate interests.
To Provide Services: We use your information to provide, maintain, and improve our services, including processing queries, delivering personalized content, and optimizing user experience.
For Communication: We may use your contact information to send you important updates, announcements, and marketing communications related to DataParrots. You can opt out of marketing communications at any time.
For Analytics: We analyze usage data to understand how users interact with our platform and to improve our services and features. This may include analyzing trends, tracking user behavior, and measuring the effectiveness of marketing campaigns.
3. Data Sharing and Disclosure:
Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing and managing our services, such as cloud hosting providers, payment processors, and analytics providers. We ensure that such third parties comply with applicable data protection laws and implement appropriate safeguards for data protection.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or that of others.
4. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure compliance with applicable data protection laws.
We conduct Data Protection Impact Assessments (DPIAs) for processing activities that are likely to result in high risks to individuals' rights and freedoms, and we implement necessary safeguards to mitigate such risks.
5. Data Transfers:
We may transfer your personal information to countries outside the European Economic Area (EEA) for processing, subject to GDPR requirements for cross-border data transfers. We ensure that adequate safeguards, such as standard contractual clauses or binding corporate rules, are in place for such transfers.
6. Your Rights:
You have the right to access, rectify, or delete your personal information. You can exercise your rights by contacting us using the contact information provided in this Privacy Policy.
You have the right to object to or restrict the processing of your personal information, and to data portability, where applicable.
7. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We regularly review and update our data retention practices to ensure compliance with applicable data protection laws.
8. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other appropriate channels.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data processing practices, or if you wish to exercise your rights under applicable data protection laws, please contact us at support@dataparrots.com.
By using DataParrots, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy and in accordance with applicable data protection laws, including GDPR.